Privacy Policy

Effective Date: 11/18/24

Introduction

At Heal Clinical, your privacy is our priority. We are committed to protecting your personal and health information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect the following types of information:

- Personal Information: Includes your name, email address, phone number, and other contact details you provide.

- Health Information: If applicable, health-related data you provide or that is shared by your healthcare provider, in compliance with HIPAA regulations.

- Usage Data: Non-personal information such as IP address, browser type, and website usage patterns collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

- Provide and improve our services.

- Facilitate communication between healthcare providers and patients.

- Comply with legal and regulatory requirements.

- Enhance user experience and maintain the security of our systems.

3. HIPAA Compliance

Heal Clinical is fully committed to protecting the privacy and security of Protected Health Information (PHI) as required by HIPAA. Our practices include:

- Implementing administrative, physical, and technical safeguards to protect PHI.

- Limiting access to PHI to authorized personnel only.

- Ensuring all third-party partners comply with HIPAA standards.

- Regularly monitoring and updating our security practices to address emerging threats.

4. Information Sharing and Disclosure

We do not sell or share your personal or health information for marketing purposes. We may share information only in the following situations:

- With Your Consent: When you explicitly authorize us to do so.

- With Healthcare Providers: To facilitate treatment or services.

- For Legal Compliance: When required by law, such as in response to court orders or subpoenas.

- With Business Associates: For operational purposes, provided they comply with HIPAA regulations.

5. Your Rights

You have the right to:

- Access your information and request corrections.

- Request restrictions on the use or disclosure of your information.

- Receive an account of certain disclosures of your PHI.

- File a complaint if you believe your privacy rights have been violated.

To exercise your rights, contact us at [Insert Contact Information].

6. Data Security

We use industry-standard encryption, secure servers, and other technologies to protect your information from unauthorized access, disclosure, or misuse. While we strive to protect your information, no system is 100% secure, and we encourage you to take precautions when sharing sensitive information.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on our website with the effective date indicated.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Email: [email protected]

Phone: 833-324-4325

Acknowledgment

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

This policy ensures compliance with privacy standards and demonstrates our commitment to safeguarding your personal and health information.